How can we help?
Documentation, guides, and support for Katekima products.
SIMRS
Questions about SIMRS or setting it up at your hospital? Our team will walk you through it.
Casemix
Questions about Casemix or how it checks your BPJS claims? Our team will help you.
SIM-Klinik
Questions about SIM-Klinik or how to start using it at your clinic? Our team will help you.
Arulin
Questions about sessions, venues, or payments? Visit arulin.app.
Contact Support
Cannot find what you need? Contact our team directly. We respond within one business day.
Frequently Asked Questions
Quick answers to the questions we hear most often.
Do you take projects outside healthcare?
Yes. Hospital systems are our main focus, but we also build our own products like Arulin and take on other software projects. Tell us what you need through the Partner with us page.
Where can I get help with Arulin?
For questions about sessions, venues, or payments, visit arulin.app.